Legal

Privacy Policy

Last updated: August 2026

This Privacy Policy explains what information Goldtide Research collects, how it's used, and the choices you have. We collect only what's needed to process orders and support customers, and we don't sell personal information.

1. Information We Collect

When you place an order or contact us, we may collect your name, email address, shipping address, and phone number. Payment is by Interac e-Transfer sent directly through your own bank — we don't collect or store any banking or card information. We also collect basic site-usage data such as pages visited and browser type, to keep the site working properly.

2. How We Use Information

To process and ship orders, and to send order-related updates (confirmations, tracking, COA requests).
To respond to customer service inquiries.
To maintain batch and compliance records as required for the products we sell.
To improve the site's performance and content.

3. Cookies & Tracking

This site may use cookies or similar technologies for basic functionality, such as keeping items in your cart between pages. We don't use third-party advertising trackers.

4. Sharing Information

We share the minimum information necessary with the parties who help us fulfill your order: payment processors, and shipping carriers. We don't sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We take reasonable technical and organizational measures to protect the information we hold. No method of transmission or storage is 100% secure, but we work to keep customer data protected at every step we control.

6. Your Rights

Under Canadian privacy law (PIPEDA), you can request access to, correction of, or deletion of the personal information we hold about you. To make a request, contact us using the details below.

7. Age Restriction

This site is intended for use by individuals 18 years of age or older. We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy periodically. The "last updated" date at the top of this page reflects the most recent revision.

9. Contact

For any privacy-related question or request, reach us at goldtidesresearch@gmail.com.

Research Use Only All products are sold strictly for laboratory and in-vitro research purposes. Purchasers must be 18 or older and are solely responsible for lawful, compliant handling in their jurisdiction.